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  1. Ozone
  2. Online Retail
  3. General

General

  • Are your coffee bags recyclable or compostable?
  • Are your coffees Organic or Biodynamic?
  • Are your packing materials recyclable?
  • Can I contact you?
  • Can I get an invoice for my order?
  • Coffee storage / Recommended use by date
  • Customer Service Guidelines
  • Do your coffees contain the things listed in the flavour description?
  • Eateries
  • Hasbean has become Ozone Coffee
  • Have your bags changed size?
  • House Blend Names
  • How can I see my past orders?
  • How do I delete my account?
  • How do I log into my account?
  • How do I update my email address?
  • How long will it take you to fulfil my order?
  • How long will you take to respond to my email?
  • My order has arrived and something is wrong
  • Refunds
  • What brew ratio do you recommend for your coffees?
  • When do you roast your coffees?
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